The two-way telephone communication service should be available for fire department use and must not adversely affect fire service performance.

• A. True
• B. False
• C. Only during drills
• D. Optional

Answer: (A)

The key idea is that a two-way voice link to the fire department must always be available and must not degrade how fire service personnel operate. This requirement ensures reliable emergency contact and coordination when responding to incidents, while also protecting the performance of fire service operations from any interference, delays, or resource conflicts. In practice, the system should provide a clear, direct channel to the fire department that remains functional under duty conditions, and its operation should be designed so it does not consume critical bandwidth, circuits, or response time needed by responders. That’s why the statement is true: this capability is expected and must not adversely affect fire service performance. The other options would undermine real emergency readiness, since this access is not something to be limited to drills, made optional, or deemed unnecessary.